At Versum, we create software loved by thousands of satisfied customers in the hair & beauty industry. Our product streamlines the work of more than 37,000 professionals and allows salon owners to successfully run and grow their businesses. Versum is the most popular salon software in Poland. We have a strong position in many international markets and constantly look to grow, improve our solutions, introduce new products and enter new markets.

Due to our explosive growth and global expansion, we are looking for an ambitious Customer Acquisition and Support Specialist, fluent in Romanian, who thrives in an inter-cultural environment and can successfully present a top-quality product. This person must be based in (or near) Cluj-Napoca but happy to work remotely.

 

Your duties will include:

  • Verifying leads and reaching out to prospects in Romania;
  • Demonstrating Versum’s capabilities and encouraging prospects to try it for free;
  • Educating clients about our software and troubleshooting when necessary;
  • Responding to enquiries;
  • Participating in trade events (e.g. fairs, congresses, etc).

 

What we require:

  • Fluent Romanian (native speaker or equivalent);
  • Good English (or Polish!) for communicating with company headquarters;
  • Sales and customer service skills;
  • 2-3 years of relevant work experience (including experience selling to small businesses);
  • Strong computer skills;
  • Analytical thinking;
  • Great interpersonal skills.

 

Additional assets:

  • Open-mindedness and the ability to think outside the box;
  • An interest in new technologies;
  • Experience in the hair & beauty industry.

 

What we offer:

  • Attractive remuneration package;
  • Flexible working hours – no more than 8 hours a day (unless you want more);
  • Remote working arrangement (though applicants must be based in Cluj-Napoca);
  • Work in a young and ambitious team;
  • Career and personal development opportunities (including access to company-funded training materials and courses);
  • Independence and a chance to implement your own ideas.

 

Sounds good? Go for it!

Apply now by sending your CV to careers@versum.com and state the job title in the subject line.

 

Please attach the following clause to your CV:

I hereby give consent for the processing of personal data provided by me in the form of the CV sent to Versum with limited liability, headquarters at Bielsko-Biała (43-300), ul. Cieszyńska 90, NIP: 9372676744, REGON:362795750, KRS: 0000581756 (further: „Administrator”) in order to participate in the recruitment process and future recruitments with the same or similar profile (but not for more than three years).

Consent is voluntary but necessary to participate in the recruitment process. I acknowledge that I can withdraw this consent at any time by sending an email to: careers@versum.com. Withdrawal of my consent does not affect the lawfulness of the processing which was carried out on the basis of my consent prior to its withdrawal.